Technology Archives - Nelnet Inc

How AI Can Improve Your Customer Experience

Susie McCormick — Thu, 05 Dec 2024 22:57:19 +0000

In recent years, artificial intelligence (AI) is playing a larger role in helping organizations provide better customer experiences. At Nelnet, where the purpose is to serve, discover how AI is revolutionizing service.

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The Evolution of Nelnet Ventures

Susie McCormick — Wed, 06 Nov 2024 21:12:29 +0000

Explore how Nelnet’s corporate venture capital team began, where and why they invest, how they differ from other CVCs, why they’ve succeeded, and how they help drive Nelnet’s culture of innovation.

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Xetta: The Foundation of Payments at UNSW

Nelnet Admin — Wed, 31 Jan 2024 19:25:43 +0000

With 70,000 students from more than 130 countries across three campuses, the University of New South Wales (UNSW) has a particularly complex payment landscape.

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Building a New Focus (and Pillar) on Innovation

Jeff Deans — Mon, 11 Sep 2023 13:45:05 +0000

A cross-functional team at Nelnet recently set out to answer the question, “How do we make sure innovation is part of everyday life for every associate?” Discover what the team learned, and how it spurred innovative thinking across the company.

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Understanding Wireless Device Strength

Nelnet Admin — Thu, 11 May 2023 13:42:41 +0000

Our technicians and support team often throw out terms like wireless interference,” “channel congestion,” and “big red showdown.” It’s easy to forget that not everyone shares our enthusiastic obsession with all things tech. Let’s dive into wireless devices, their capabilities, and their downfalls.

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The Future is Fusion: Introducing the Nelnet Cyber Fusion Center

Ryan Regnier — Thu, 30 Sep 2021 13:52:05 +0000

Innovation is about seeing the world differently and solving practical problems that need to be solved. It begins with developing a culture of learning and unlearning. It begins with exploration. Nelnet’s director of innovation Brian Ardinger reveals ways to accelerate your exploration efforts — and reap big rewards.

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New ACH Web Debit Validation

Angela Nielsen — Fri, 27 Aug 2021 20:32:41 +0000

The National Automated Clearing House Association (or if you like acronyms, NACHA) is now requiring any new, first-time payments from an account to be validated before accepting the first payment made. We’re implementing this in our system effective on September 1, 2021.

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Get Our E-book: Assessing and Addressing Your School’s Financial Health

Nelnet Admin — Mon, 14 Jun 2021 14:40:36 +0000

Identify best practices to improve your school’s financial health – even during times of uncertainty – with tips from our e-book.

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Digital Transformation Opportunities for Local Councils

Nelnet Admin — Wed, 02 Jun 2021 21:32:44 +0000

Councils are under pressure to be more efficient and cost-effective - and to deliver services to increasingly sophisticated and tech-savvy customers.

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