Associate Performance Archives - Nelnet Inc

How AI Can Improve Your Customer Experience

Susie McCormick — Thu, 05 Dec 2024 22:57:19 +0000

In recent years, artificial intelligence (AI) is playing a larger role in helping organizations provide better customer experiences. At Nelnet, where the purpose is to serve, discover how AI is revolutionizing service.

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Part II: A Deep Dive Into the Six Tenets of Nelnet’s DNA

Susie McCormick — Wed, 10 Apr 2024 14:29:04 +0000

The second of this two-part series takes a closer look at the six tenets of Nelnet’s DNA. We explore how these six tenets reflect the organization’s core values, permeating its investment philosophy and business strategy to create a consistent corporate identity.

The post Part II: A Deep Dive Into the Six Tenets of Nelnet’s DNA appeared first on Nelnet Inc.

Part I: Nelnet’s DNA: An Investment Philosophy Explained

Susie McCormick — Wed, 10 Apr 2024 14:28:20 +0000

A unique investment philosophy sets Nelnet apart from other publicly held companies. Nelnet’s executives explain six tenets of the philosophy—and how they tie to core values and impact growth, shareholders, associates, and more.

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Amplify Engagement With Gamification

Rachel Jones — Tue, 25 May 2021 14:24:28 +0000

Discover how to leverage gamification to increase productivity and morale – particularly among contact center employees.

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